FROM FIRST QUESTION TO FIELD PREPARATION

Support

Practical guidance for choosing a platform, defining a task and preparing the information your project needs.

START WITH YOUR TASK

Choose with purpose. Prepare with clarity.

Every underwater environment is different. Define the target, conditions and workflow before comparing equipment and configurations.

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Choosing a platform

Compare the small six-thruster S1 with the medium eight-thruster M1. Consider target size, water access, transport and the way your field work is organized.

Compare products

Defining sensing needs

Separate visual observation, target positioning and environmental measurements. Explain what you need to see, record and do with the results.

Explore applications

Project information & resources

Bring site photos, depth and current information, existing equipment details and your required record formats. Include the model and operating scenario when asking for product information or support.

Request information

Common questions

How should I choose between S1 and M1?

S1 uses a small six-thruster layout; M1 uses a medium eight-thruster layout. Alongside platform size, consider the observation target, site setup, sensing requirements and workflow. Compare the platforms and send us your task brief.

How does the robot connect to shore?

The robot connects by tether to a shore controller for field operation and connectivity. Plan the water-entry point, tether route, shore space and operator arrangement together.

How should I describe sensor requirements?

Start with the information you need: imagery, distance or position, environmental measurements, recording frequency and intended use. For a particular sensor, include its model, dimensions, power, interface and data format so we can discuss integration.

What should I prepare for a product or project inquiry?

Share the location type, depth, current and visibility, observation target, usage frequency and intended output. Site photos, an existing workflow and equipment information also help us understand your needs.

How can I ask about operation or maintenance?

Email us the equipment model, configuration, operating environment and a description of what you are seeing. Include photos or video and the equipment identification. Follow the documentation supplied with your particular equipment for operation and maintenance.